Project Description
At SCC, we have a rotating task of COOTW (Commanding Office of the Week). This task involves responding to customer requests from jira and slack help channels, monitoring production systems and doing small chores. Usually, we have documentation to help the COOTW answer questions and quickly find fixes. Most of these are distributed across github, trello and SUSE Support documentation. The aim of this project is to explore the magic of LLMs and create a conversational bot.
Goal for this Hackweek
- Build data ingestion
Data source:
- SUSE KB docs
- scc github docs
- scc trello knowledge board
Test out new RAG architecture
https://gitlab.suse.de/ngetahun/cootwbot
This project is part of:
Hack Week 23 Hack Week 24
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Description
Provide an MCP Server implementation for customers to access data on scc.suse.com via MCP protocol. The core benefit of this MCP interface is that it has direct (read) access to customer data in SCC, so the AI agent gets enhanced knowledge about individual customer data, like subscriptions, orders and registered systems.
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We want to demonstrate a proof of concept to connect to the SCC MCP server with any AI agent, for example gemini-cli or codex. Enabling the user to ask questions regarding their SCC inventory.
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- Which of my currently active systems are running products that are out of support?
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Gemini CLI setup:
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