At SCC, we have a rotating task of COOTW (Commanding Office of the Week). This task involves responding to customer requests from jira and slack help channels, monitoring production systems and doing small chores. Usually, we have documentation to help the COOTW answer questions and quickly find fixes. Most of these are distributed across github, trello and SUSE Support documentation. The aim of this project is to explore the magic of LLMs and create a conversational bot.