Kernel dumps, provided by our customers, are uploaded by Customer Support to ziu.suse.de and shared via NFS to L3 servers at which they're analyzed. This procedure works, but likely has room for improvement.

The goal of the project is to understand the workflows and needs of Customer Support, L3 and engineering (Labs) and to implement a system to automate parts of the workflows.

Ideas:

• Web interface to attach certain metadata to the coredump, e.g. bug number, timestamp, ...
• Automatically add a comment to respective bugzilla entry (new dump available)
• Set up the crash analysis environment (crash-setup)
• Run a set of scripts to check for common issues