L3 workflow in Jiraan idea by puzel L3 workflow is implemented in a custom, developed in-house, tool called SolidGround |
Supportconfig to VM/Containeran idea by puzel Supportconfig contains plenty of information about the system at which it has been generated. Common task within the support chain is reproduction of the customer reported issues in our environment. The goal is to develop a tool which takes supportconfig as input and produces either a VM or a container image, resembling as closely as possible the system described by the suportconfig (e.g. installed SP, package versions, storage layout, networking layout, ...). Benefit: help with setting up the reproduction environment. |
Improve kernel crashdump upload infrastructurea project by puzel Kernel dumps, provided by our customers, are uploaded by Customer Support to ziu.suse.de and shared via NFS to L3 servers at which they're analyzed. This procedure works, but likely has room for improvement. 
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