anthidote

Let's make a customer support knowledgebase that works

Project Description

Our SUSE Support knowledge base sucks. It has a clunky UI, only has a What you see is what you (don't) get editor, doesn't show version history. I hate it, you hate it, and our customers hate using it and would rather pick up the phone and bother us.

Updated almost 2 years ago. No love. 1 follower.

Looking for projects around:

Nothing at the moment

Activity

almost 2 years ago: anthidote liked EVERYONE can contribute to documentation – See how YOU can join the party

almost 2 years ago: anthidote joined EVERYONE can contribute to documentation – See how YOU can join the party

almost 2 years ago: anthidote joined openSUSE build supported by SUSE IT

almost 2 years ago: anthidote liked Support Config Analytics

almost 2 years ago: anthidote liked Self Watering Indoor Vegetable Garden

almost 2 years ago: anthidote liked openSUSE build supported by SUSE IT

about 2 years ago: anthidote added keyword "asciidoc" to Let's make a customer support knowledgebase that works

about 2 years ago: anthidote removed keyword markdown from Let's make a customer support knowledgebase that works

almost 3 years ago: anthidote added keyword "documentation" to Let's make a customer support knowledgebase that works

almost 3 years ago: anthidote added keyword "docbook" to Let's make a customer support knowledgebase that works

almost 3 years ago: anthidote added keyword "knowledgebase" to Let's make a customer support knowledgebase that works

almost 3 years ago: anthidote added keyword "xml" to Let's make a customer support knowledgebase that works

almost 3 years ago: anthidote added keyword "markdown" to Let's make a customer support knowledgebase that works

almost 3 years ago: anthidote started Let's make a customer support knowledgebase that works

almost 3 years ago: anthidote originated Let's make a customer support knowledgebase that works

about 3 years ago: anthidote joined L0 Supportconfig Monitoring and Analysis using ML