Currently Salt is using supportconfig utility alongside with the SUSE Manager installation. Every single bugreport for Salt, that contains its logs are always useless that regard. It might work for SUSE Manager, but for Salt it doesn't. And even after asking user to switch the cluster into a debug mode or even trace mode, it is still far away from being useful enough, so the supporter don't need to dance with the tambourine around the fire, guessing what ghost just munged what component.

At SUSE/openSUSE we are using (at least some times) Etherpad, whose functionality is really limited and looks as taken from the past. After taking a look to other possible Open Source alternatives, I think there is at the moment any which offers all the feature I would like to have. Because of that I would like to contribute to JetPad, with the idea of using it privately and that it can also be used by SUSE/openSUSE.

Intel Chen Yu developed a user land utility:

See Jonathan Dieter's chunk project.

We often struggle to get feedback from our people, in particular if it's supposed to be anonymous. There are external systems on the Internet which are typically commercial, where (free) usage is limited and situation with GDPR isn't clear.