Supportconfig contains plenty of information about the system at which it has been generated. Common task within the support chain is reproduction of the customer reported issues in our environment. The goal is to develop a tool which takes supportconfig as input and produces either a VM or a container image, resembling as closely as possible the system described by the suportconfig (e.g. installed SP, package versions, storage layout, networking layout, ...). Benefit: help with setting up the reproduction environment.
On top of that, having a workflow and associated tooling+infrastructure to pass the VM/container through the support chain (backline->L3->product engineering and/or QAM) could avoid duplicated work.
almost 4 years
2 hacker ♥️.
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