Proof of Concept Support for SUSE Cloud, best practicea project by rsimai With many Proof of Concepts (PoCs) going on for SUSE Cloud, the development team has observed that we have no clear path on how Sales Engineers (SEs) and sometimes dedicated support engineers (xSE) can receive technical support to successfully complete the projects, often leading to escalation calls and even firefighting on-site visits by developers. Goal of that project is to come up with a best practice guide and to eventually set expectations on what's possible from a development point of view. Results should be documented in a central internal location and announced to all relevant parties. |
openSUSE Leap release process improvementsan invention by lkocman Goal: |
MSQA Department documentation from a newbie perspectivea project by deneb_alpha The Maintenance Coordination, Security and Quality Assurance department documentation is organized and handled on Confluence and there are several pages and how-to available for new team members or other colleagues searching for more information. The processes and workflow documentation is a key asset for on-boarding quickly new employees and for improving existing workflows. |
Improved Product Development Processa project by rtsvetkov |