Project Description
At SCC, we have a rotating task of COOTW (Commanding Office of the Week). This task involves responding to customer requests from jira and slack help channels, monitoring production systems and doing small chores. Usually, we have documentation to help the COOTW answer questions and quickly find fixes. Most of these are distributed across github, trello and SUSE Support documentation. The aim of this project is to explore the magic of LLMs and create a conversational bot.
Goal for this Hackweek
- Build data ingestion
Data source:
- SUSE KB docs
- scc github docs
- scc trello knowledge board
Test out new RAG architecture
https://gitlab.suse.de/ngetahun/cootwbot
This project is part of:
Hack Week 23 Hack Week 24
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I had only bad experiences with AI one-shots. However, monitoring agent work closely and interfering often did result in productivity gains.
Now, other companies are using agents in pipelines. That makes sense to me, just like CI, we want to offload work to pipelines: Our engineering teams are consistently slowed down by "toil": low-impact, repetitive maintenance tasks. A simple linter rule change, a dependency bump, rebasing patch-sets on top of newer releases or API deprecation requires dozens of manual PRs, draining time from feature development.
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Can we make prompts and workflows smart enough to succeed at background coding?
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- Execution Runners: We could use existing sandboxed CI runners (like GitHub/GitLab runners) to execute each job or spawn a container.
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- Rebasing rancher-monitoring to a new version of kube-prom-stack
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Interesting Links
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Example execution
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And why this is good idea?
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Self-Scaling LLM Infrastructure Powered by Rancher

Description
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Description
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Goals
By the end of Hack Week, the project should:
Produce a fully functional ML pipeline running on Kubernetes with:
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Enable continuous improvement by making the system modular and extensible (e.g., additional models, metrics, autoscaling, or drift detection can be added later).
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Resources
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Description
Provide an MCP Server implementation for customers to access data on scc.suse.com via MCP protocol. The core benefit of this MCP interface is that it has direct (read) access to customer data in SCC, so the AI agent gets enhanced knowledge about individual customer data, like subscriptions, orders and registered systems.
Architecture

Goals
We want to demonstrate a proof of concept to connect to the SCC MCP server with any AI agent, for example gemini-cli or codex. Enabling the user to ask questions regarding their SCC inventory.
For this Hackweek, we target that users get proper responses to these example questions:
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Technical Notes
Similar to the organization APIs, this can expose to customers data about their subscriptions, orders, systems and products. Authentication should be done by organization credentials, similar to what needs to be provided to RMT/MLM. Customers can connect to the SCC MCP server from their own MCP-compatible client and Large Language Model (LLM), so no third party is involved.
Milestones
[x] Basic MCP API setup MCP endpoints [x] Products / Repositories [x] Subscriptions / Orders [x] Systems [x] Packages [x] Document usage with Gemini CLI, Codex
Resources
Gemini CLI setup:
~/.gemini/settings.json: