It's not always straightforward to open a core dump originating from customer's environment, since there's a wide variety of versions of all the binaries involved - usual workflow is to install a VM with the SP that the customer is using, enable debuginfo repositories and then follow the buildid hints that gdb is providing.
However this sounds like a bit of an overkill. Lately, there has been a debuginfod project announced:
It might be beneficial to investigate it and find out whether it could be useful to our daily work when solving customer-reported issues.
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