ghostwrAIter - a local AI assisted tool for helping with support cases
Description
This project is meant to fight the loneliness of the support team members, providing them an AI assistant (hopefully) capable of scraping supportconfigs in a RAG fashion, trying to answer specific questions.
Goals
- Setup an Ollama backend, spinning one (or more??) code-focused LLMs selected by license, performance and quality of the results between:
- deepseek-coder-v2
- dolphin-mistral
- starcoder2
- (...others??)
- Setup a Web UI for it, choosing an easily extensible and customizable option between:
- Extend the solution in order to be able to:
- Add ZIU/Concord shared folders to its RAG context
- Add BZ cases, splitted in comments to its RAG context
- A plus would be to login using the IDP portal to ghostwrAIter itself and use the same credentials to query BZ
- Add specific packages picking them from IBS repos
- A plus would be to login using the IDP portal to ghostwrAIter itself and use the same credentials to query IBS
- A plus would be to desume the packages of interest and the right channel and version to be picked from the added BZ cases
This project is part of:
Hack Week 24
Activity
Comments
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about 2 months ago by paolodepa | Reply
The project soon moved to CLI, as the skills for integrating a WEB-UI are not my cup of tea :-/
Its description and source code can be found at ghostwrAIter
I tested the listed LLMs and also the following embedding models: mxbai-embed-large, nomic-embed-text, all-minilm.
My impression is that the current state of the art for the really open-source llms and embedding models is not still mature and ready for production grade and that a big gap exists with the most well-known commercial product.
Hopefully will run a refresh for the next hackweek.
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