ghostwrAIter - a local AI assisted tool for helping with support cases
Description
This project is meant to fight the loneliness of the support team members, providing them an AI assistant (hopefully) capable of scraping supportconfigs in a RAG fashion, trying to answer specific questions.
Goals
- Setup an Ollama backend, spinning one (or more??) code-focused LLMs selected by license, performance and quality of the results between:
- deepseek-coder-v2
- dolphin-mistral
- starcoder2
- (...others??)
- Setup a Web UI for it, choosing an easily extensible and customizable option between:
- Extend the solution in order to be able to:
- Add ZIU/Concord shared folders to its RAG context
- Add BZ cases, splitted in comments to its RAG context
- A plus would be to login using the IDP portal to ghostwrAIter itself and use the same credentials to query BZ
- Add specific packages picking them from IBS repos
- A plus would be to login using the IDP portal to ghostwrAIter itself and use the same credentials to query IBS
- A plus would be to desume the packages of interest and the right channel and version to be picked from the added BZ cases
This project is part of:
Hack Week 24
Activity
Comments
-
11 months ago by paolodepa | Reply
The project soon moved to CLI, as the skills for integrating a WEB-UI are not my cup of tea :-/
Its description and source code can be found at ghostwrAIter
I tested the listed LLMs and also the following embedding models: mxbai-embed-large, nomic-embed-text, all-minilm.
My impression is that the current state of the art for the really open-source llms and embedding models is not still mature and ready for production grade and that a big gap exists with the most well-known commercial product.
Hopefully will run a refresh for the next hackweek.
Similar Projects
Flaky Tests AI Finder for Uyuni and MLM Test Suites by oscar-barrios
Description
Our current Grafana dashboards provide a great overview of test suite health, including a panel for "Top failed tests." However, identifying which of these failures are due to legitimate bugs versus intermittent "flaky tests" is a manual, time-consuming process. These flaky tests erode trust in our test suites and slow down development.
This project aims to build a simple but powerful Python script that automates flaky test detection. The script will directly query our Prometheus instance for the historical data of each failed test, using the jenkins_build_test_case_failure_age metric. It will then format this data and send it to the Gemini API with a carefully crafted prompt, asking it to identify which tests show a flaky pattern.
The final output will be a clean JSON list of the most probable flaky tests, which can then be used to populate a new "Top Flaky Tests" panel in our existing Grafana test suite dashboard.
Goals
By the end of Hack Week, we aim to have a single, working Python script that:
- Connects to Prometheus and executes a query to fetch detailed test failure history.
- Processes the raw data into a format suitable for the Gemini API.
- Successfully calls the Gemini API with the data and a clear prompt.
- Parses the AI's response to extract a simple list of flaky tests.
- Saves the list to a JSON file that can be displayed in Grafana.
- New panel in our Dashboard listing the Flaky tests
Resources
- Jenkins Prometheus Exporter: https://github.com/uyuni-project/jenkins-exporter/
- Data Source: Our internal Prometheus server.
- Key Metric:
jenkins_build_test_case_failure_age{jobname, buildid, suite, case, status, failedsince}. - Existing Query for Reference:
count by (suite) (max_over_time(jenkins_build_test_case_failure_age{status=~"FAILED|REGRESSION", jobname="$jobname"}[$__range])). - AI Model: The Google Gemini API.
- Example about how to interact with Gemini API: https://github.com/srbarrios/FailTale/
- Visualization: Our internal Grafana Dashboard.
- Internal IaC: https://gitlab.suse.de/galaxy/infrastructure/-/tree/master/srv/salt/monitoring
SUSE Observability MCP server by drutigliano
Description
The idea is to implement the SUSE Observability Model Context Protocol (MCP) Server as a specialized, middle-tier API designed to translate the complex, high-cardinality observability data from StackState (topology, metrics, and events) into highly structured, contextually rich, and LLM-ready snippets.
This MCP Server abstract the StackState APIs. Its primary function is to serve as a Tool/Function Calling target for AI agents. When an AI receives an alert or a user query (e.g., "What caused the outage?"), the AI calls an MCP Server endpoint. The server then fetches the relevant operational facts, summarizes them, normalizes technical identifiers (like URNs and raw metric names) into natural language concepts, and returns a concise JSON or YAML payload. This payload is then injected directly into the LLM's prompt, ensuring the final diagnosis or action is grounded in real-time, accurate SUSE Observability data, effectively minimizing hallucinations.
Goals
- Grounding AI Responses: Ensure that all AI diagnoses, root cause analyses, and action recommendations are strictly based on verifiable, real-time data retrieved from the SUSE Observability StackState platform.
- Simplifying Data Access: Abstract the complexity of StackState's native APIs (e.g., Time Travel, 4T Data Model) into simple, semantic functions that can be easily invoked by LLM tool-calling mechanisms.
- Data Normalization: Convert complex, technical identifiers (like component URNs, raw metric names, and proprietary health states) into standardized, natural language terms that an LLM can easily reason over.
- Enabling Automated Remediation: Define clear, action-oriented MCP endpoints (e.g., execute_runbook) that allow the AI agent to initiate automated operational workflows (e.g., restarts, scaling) after a diagnosis, closing the loop on observability.
Resources
- https://www.honeycomb.io/blog/its-the-end-of-observability-as-we-know-it-and-i-feel-fine
- https://www.datadoghq.com/blog/datadog-remote-mcp-server
- https://modelcontextprotocol.io/specification/2025-06-18/index
Basic implementation
- https://github.com/drutigliano19/suse-observability-mcp-server