Description

This project is meant to fight the loneliness of the support team members, providing them an AI assistant (hopefully) capable of scraping supportconfigs in a RAG fashion, trying to answer specific questions.

Goals

  • Setup an Ollama backend, spinning one (or more??) code-focused LLMs selected by license, performance and quality of the results between:
  • Setup a Web UI for it, choosing an easily extensible and customizable option between:
  • Extend the solution in order to be able to:
    • Add ZIU/Concord shared folders to its RAG context
    • Add BZ cases, splitted in comments to its RAG context
      • A plus would be to login using the IDP portal to ghostwrAIter itself and use the same credentials to query BZ
    • Add specific packages picking them from IBS repos
      • A plus would be to login using the IDP portal to ghostwrAIter itself and use the same credentials to query IBS
      • A plus would be to desume the packages of interest and the right channel and version to be picked from the added BZ cases

Looking for hackers with the skills:

ai support

This project is part of:

Hack Week 24

Activity

  • about 1 year ago: paolodepa started this project.
  • about 1 year ago: m.crivellari liked this project.
  • about 1 year ago: HvdHeuvel liked this project.
  • about 1 year ago: livdywan liked this project.
  • about 1 year ago: lthadeus liked this project.
  • about 1 year ago: paolodepa added keyword "support" to this project.
  • about 1 year ago: paolodepa added keyword "ai" to this project.
  • about 1 year ago: paolodepa originated this project.

  • Comments

    • paolodepa
      about 1 year ago by paolodepa | Reply

      The project soon moved to CLI, as the skills for integrating a WEB-UI are not my cup of tea :-/
      Its description and source code can be found at ghostwrAIter

      I tested the listed LLMs and also the following embedding models: mxbai-embed-large, nomic-embed-text, all-minilm.
      My impression is that the current state of the art for the really open-source llms and embedding models is not still mature and ready for production grade and that a big gap exists with the most well-known commercial product.

      Hopefully will run a refresh for the next hackweek.

    Similar Projects

    GenAI-Powered Systemic Bug Evaluation and Management Assistant by rtsvetkov

    Motivation

    What is the decision critical question which one can ask on a bug? How this question affects the decision on a bug and why?

    Let's make GenAI look on the bug from the systemic point and evaluate what we don't know. Which piece of information is missing to take a decision?

    Description

    To build a tool that takes a raw bug report (including error messages and context) and uses a large language model (LLM) to generate a series of structured, Socratic-style or Systemic questions designed to guide a the integration and development toward the root cause, rather than just providing a direct, potentially incorrect fix.

    Goals

    Set up a Python environment

    Set the environment and get a Gemini API key. 2. Collect 5-10 realistic bug reports (from open-source projects, personal projects, or public forums like Stack Overflow—include the error message and the initial context).

    Build the Dialogue Loop

    1. Write a basic Python script using the Gemini API.
    2. Implement a simple conversational loop: User Input (Bug) -> AI Output (Question) -> User Input (Answer to AI's question) -> AI Output (Next Question). Code Implementation

    Socratic/Systemic Strategy Implementation

    1. Refine the logic to ensure the questions follow a Socratic and Systemic path (e.g., from symptom-> context -> assumptions -> -> critical parts -> ).
    2. Implement Function Calling (an advanced feature of the Gemini API) to suggest specific actions to the user, like "Run a ping test" or "Check the database logs."
    3. Implement Bugzillla call to collect the
    4. Implement Questioning Framework as LLVM pre-conditioning
    5. Define set of instructions
    6. Assemble the Tool

    Resources

    What are Systemic Questions?

    Systemic questions explore the relationships, patterns, and interactions within a system rather than focusing on isolated elements.
    In IT, they help uncover hidden dependencies, feedback loops, assumptions, and side-effects during debugging or architecture analysis.

    Gitlab Project

    gitlab.suse.de/sle-prjmgr/BugDecisionCritical_Question


    Background Coding Agent by mmanno

    Description

    I had only bad experiences with AI one-shots. However, monitoring agent work closely and interfering often did result in productivity gains.

    Now, other companies are using agents in pipelines. That makes sense to me, just like CI, we want to offload work to pipelines: Our engineering teams are consistently slowed down by "toil": low-impact, repetitive maintenance tasks. A simple linter rule change, a dependency bump, rebasing patch-sets on top of newer releases or API deprecation requires dozens of manual PRs, draining time from feature development.

    So far we have been writing deterministic, script-based automation for these tasks. And it turns out to be a common trap. These scripts are brittle, complex, and become a massive maintenance burden themselves.

    Can we make prompts and workflows smart enough to succeed at background coding?

    Goals

    We will build a platform that allows engineers to execute complex code transformations using prompts.

    By automating this toil, we accelerate large-scale migrations and allow teams to focus on high-value work.

    Our platform will consist of three main components:

    • "Change" Definition: Engineers will define a transformation as a simple, declarative manifest:
      • The target repositories.
      • A wrapper to run a "coding agent", e.g., "gemini-cli".
      • The task as a natural language prompt.
    • "Change" Management Service: A central service that orchestrates the jobs. It will receive Change definitions and be responsible for the job lifecycle.
    • Execution Runners: We could use existing sandboxed CI runners (like GitHub/GitLab runners) to execute each job or spawn a container.

    MVP

    • Define the Change manifest format.
    • Build the core Management Service that can accept and queue a Change.
    • Connect management service and runners, dynamically dispatch jobs to runners.
    • Create a basic runner script that can run a hard-coded prompt against a test repo and open a PR.

    Stretch Goals:

    • Multi-layered approach, Workflow Agents trigger Coding Agents:
      1. Workflow Agent: Gather information about the task interactively from the user.
      2. Coding Agent: Once the interactive agent has refined the task into a clear prompt, it hands this prompt off to the "coding agent." This background agent is responsible for executing the task and producing the actual pull request.
    • Use MCP:
      1. Workflow Agent gathers context information from Slack, Github, etc.
      2. Workflow Agent triggers a Coding Agent.
    • Create a "Standard Task" library with reliable prompts.
      1. Rebasing rancher-monitoring to a new version of kube-prom-stack
      2. Update charts to use new images
      3. Apply changes to comply with a new linter
      4. Bump complex Go dependencies, like k8s modules
      5. Backport pull requests to other branches
    • Add “review agents” that review the generated PR.

    See also


    Bugzilla goes AI - Phase 1 by nwalter

    Description

    This project, Bugzilla goes AI, aims to boost developer productivity by creating an autonomous AI bug agent during Hackweek. The primary goal is to reduce the time employees spend triaging bugs by integrating Ollama to summarize issues, recommend next steps, and push focused daily reports to a Web Interface.

    Goals

    To reduce employee time spent on Bugzilla by implementing an AI tool that triages and summarizes bug reports, providing actionable recommendations to the team via Web Interface.

    Project Charter

    Bugzilla goes AI Phase 1

    Description

    Project Achievements during Hackweek

    In this file you can read about what we achieved during Hackweek.

    Project Achievements


    issuefs: FUSE filesystem representing issues (e.g. JIRA) for the use with AI agents code-assistants by llansky3

    Description

    Creating a FUSE filesystem (issuefs) that mounts issues from various ticketing systems (Github, Jira, Bugzilla, Redmine) as files to your local file system.

    And why this is good idea?

    • User can use favorite command line tools to view and search the tickets from various sources
    • User can use AI agents capabilities from your favorite IDE or cli to ask question about the issues, project or functionality while providing relevant tickets as context without extra work.
    • User can use it during development of the new features when you let the AI agent to jump start the solution. The issuefs will give the AI agent the context (AI agents just read few more files) about the bug or requested features. No need for copying and pasting issues to user prompt or by using extra MCP tools to access the issues. These you can still do but this approach is on purpose different.

    Goals

    1. Add Github issue support
    2. Proof the concept/approach by apply the approach on itself using Github issues for tracking and development of new features
    3. Add support for Bugzilla and Redmine using this approach in the process of doing it. Record a video of it.
    4. Clean-up and test the implementation and create some documentation
    5. Create a blog post about this approach

    Resources

    There is a prototype implementation here. This currently sort of works with JIRA only.


    Multi-agent AI assistant for Linux troubleshooting by doreilly

    Description

    Explore multi-agent architecture as a way to avoid MCP context rot.

    Having one agent with many tools bloats the context with low-level details about tool descriptions, parameter schemas etc which hurts LLM performance. Instead have many specialised agents, each with just the tools it needs for its role. A top level supervisor agent takes the user prompt and delegates to appropriate sub-agents.

    Goals

    Create an AI assistant with some sub-agents that are specialists at troubleshooting Linux subsystems, e.g. systemd, selinux, firewalld etc. The agents can get information from the system by implementing their own tools with simple function calls, or use tools from MCP servers, e.g. a systemd-agent can use tools from systemd-mcp.

    Example prompts/responses:

    user$ the system seems slow
    assistant$ process foo with pid 12345 is using 1000% cpu ...
    
    user$ I can't connect to the apache webserver
    assistant$ the firewall is blocking http ... you can open the port with firewall-cmd --add-port ...
    

    Resources

    Language Python. The Python ADK is more mature than Golang.

    https://google.github.io/adk-docs/

    https://github.com/djoreilly/linux-helper